If there is an error in the product of your order at www.cruash.es, you have 10 business days from the moment you receive your order to request an exchange.

All products must be returned intact, unworn, with all their original labels and packaging and adequately protected during shipping. The customer is responsible for paying the shipping costs generated by the return or exchange.

Method for returns Please, before sending a product, contact us through our email address: info@cruash.com

Processing Time: If you have requested an exchange or return on your order, we will process it as quickly as possible. You will receive a confirmation email when the change has been processed. Refunds will be processed shortly after receiving the order back.