Frequent questions

How long does it take to arrive?

All our products are handmade so your order could be delayed. It is estimated that it will arrive within 7 days.

Can I return my product?

You can return your product as long as the package has not been opened.

Wood or polyethylene?

Both are treated for use in the hospitality industry. Wood provides a firmer grip and polystyrene provides greater durability.

Big or small palette?

Depending on its use, we recommend the large one for hospitality use and the small one for home use.

What is the smasher for?

It is the necessary tool to be able to make your smash burger, this consists of smashing the meat against the grill until the Maillard reaction occurs, where the juices of the meat caramelize, creating a crunchy crust, enhancing the flavor of the meat.