Cancellation policy

Some items in our store may be offered as a subscription, pre-order, or try-before-you-buy purchase. This cancellation policy explains how you can change or cancel these types of purchases.
Subscriptions
When you purchase a subscription, you'll receive repeat deliveries. These are based on the subscription length and frequency you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay upfront.
Some subscriptions may renew automatically at the end of their term. If you don't want to renew a subscription, you can cancel it.
You can cancel or modify your subscription at any time. Your order confirmation emails contain links to your order. From there you can manage your subscription.
See our refund policy for more information on returns and refunds.
Pre-orders
When you buy a pre-order, you're purchasing a product that's out of stock or coming soon, and isn't yet in inventory. We may charge no payment or a partial deposit at checkout, store your payment method, and then charge the full or remaining payment on a future date.
You can cancel a partially paid pre-order that hasn't been fulfilled yet. If the order has already been fulfilled, you can't cancel it, but you can request a full or partial refund. See our refund policy for more information on returns and refunds.
Try before you buy
When you buy a "try before you buy" item, we authorize your payment method before your order is fulfilled. You'll have a set period of time to decide whether you want to keep the item. Once that period has passed, if you haven't returned the item, we'll charge your payment method the full amount.